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Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results Subclass_Alarm & Security Heralded as “one of the

SKU 72067361440
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Heralded as “one of the leading minds in the world of branding” by NPR and "the don of modern advertising" by The Times

statistics and images

with well-loved tales like Puss in Boots

the authors outline four strategies that can produce a fairer platform economy that works for everyone

Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results Subclass_Alarm & Security Heralded as “one of theBecoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step by step guidance as Customer Service Training 101, this user friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees responsible for customer satisfaction. Designed for new managers and veterans alike, Customer Service

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